Privacy Policy & Terms

Understanding your rights and our commitments

Privacy Policy
Terms & Conditions

Privacy Policy

At Donvira Casino Hotel, we take your privacy seriously. This privacy policy describes how we collect, use, and protect your personal information.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Payment information
  • Reservation details
  • Preferences and interests
  • Communication history

How We Use Your Information

We use the collected information to:

  • Process your reservations and payments
  • Provide customer service
  • Send promotional communications (with your consent)
  • Improve our services
  • Comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • File a complaint with regulatory authorities

Terms & Conditions

These terms and conditions govern your use of Donvira Casino Hotel's facilities and services.

Reservations

By making a reservation, you agree to:

  • Provide accurate personal information
  • Present valid identification upon check-in
  • Follow our cancellation policy
  • Comply with payment terms
  • Adhere to hotel rules and regulations

Gaming Rules

All guests must:

  • Be at least 21 years of age to enter the casino
  • Present valid identification upon request
  • Follow responsible gaming guidelines
  • Comply with all applicable gaming regulations

Liability

Donvira Casino Hotel is not liable for:

  • Personal injuries on premises (except due to our negligence)
  • Loss or damage to personal property
  • Service interruptions beyond our control
  • Third-party services or products

Modifications

We reserve the right to modify these terms and conditions at any time. Continued use of our services constitutes acceptance of any modifications.