Our Commitment
At Donvira Casino Hotel, we are committed to promoting responsible gaming practices and providing a safe, entertaining environment for all our guests. We believe that gambling should remain a fun and entertaining activity, and we work diligently to prevent and address problem gambling.
Responsible Gaming Principles
- Gaming is for entertainment purposes only
- Gaming should not interfere with daily responsibilities
- Never chase losses or bet money you cannot afford to lose
- Set time and money limits before playing
- Balance gaming with other leisure activities
Warning Signs of Problem Gambling
- Gambling with money needed for essential expenses
- Increasing time spent gambling
- Neglecting work, school, or family responsibilities
- Lying about gambling activities
- Gambling to escape problems or negative feelings
- Borrowing money for gambling
- Failed attempts to cut back or stop gambling
Self-Exclusion Program
We offer a voluntary self-exclusion program for guests who wish to restrict their access to gambling activities. This program allows you to:
- Ban yourself from all gaming activities
- Choose exclusion periods from 6 months to lifetime
- Receive support and resources for problem gambling
- Remove yourself from marketing communications
Our Responsible Gaming Measures
- Strict age verification procedures
- Regular staff training on responsible gaming
- Visible responsible gaming information throughout the casino
- Cooperation with problem gambling support organizations
- Responsible advertising and marketing practices
Help and Resources
If you or someone you know needs help with problem gambling, the following resources are available 24/7: